Logistic companies play a vital role in the global economy as their services are the backbone of many industries. Without logistics companies, businesses would struggle to work. It would be difficult for them to get their products to customers or manage their inventory.
However, logistic companies can face various challenges with this increasing demand. Luckily, our odoo Logistics ERP system can offer the right solution to each of them. Here is how we can help you boost your operations and increase efficiency.
Manage your transportation fleet
The fleet of vehicles is one of the most critical assets for a logistics company. It enables the delivery of goods and services to customers across different locations and markets.
The efficient movement of goods relies heavily on company’s vehicles:
Logistic companies need to ensure that their vehicles are well-maintained, regularly inspected, and properly loaded to guarantee their customers an exceptional service. But how can you do that with a fleet of tens of maybe hundreds of vehicles? With the help of odoo logistics ERP software.
Handle your contracts and documents
Logistics companies deal with many documents throughout the shipping process, such as:
- Bills of lading
- Customs declarations
- Delivery receipts
These documents are very important because they provide vital information to them and ensure compliance with laws and regulations. However, managing these documents can take a lot of time and resources, especially if they are paper-based or stored in different systems.
This can easily change the moment they adapt odoo cloud-based logistics ERP system, which is designed and customized to each companies needs.
With logistics ERP software your business can manage documents efficiently and securely. It provides easy ways to:
- Create new documents
- Store documents and bills in one place
- Share documents with other parties
- track contracts progress at any given moment
Odoo documents management system also allows users to automate workflows to save time while providing tools to collaborate with teams to process documents.
Manage customers relationship
Logistics companies must always aim to maintain a good customer relationship with high customer satisfaction because their business depend on repeat business and referrals. They know that happy customers are loyal customers who will come back for more services and recommend them to others.
However, some logistic businesses end up with unsatisfied customers due to:
- Poor communication
- Lack of transparency
- Inadequate handling of complaints and issues
These factors can damage the reputation and trust of the logistic company and lead to loss of revenue and market share. Therefore, it is essential for logistic companies to find ways to communicate effectively with their customers. A way like odoo logistics ERP System.
Odoo ERP with its effective CRM Software helps logistic companies to manage their interactions with current and potential customers. It is designed and programmed with features to help them track their sales pipeline and analyze their customer data.
The moment logistic companies use odoo solutions, they can improve their customer satisfaction. They can automate workflows and processes, such as invoicing, delivery confirmation, and customer feedback. It is also possible to provide better service and support to their customers by having a 360-degree view of their history, preferences, and needs.
What is more important is that odoo solutions allows customer service team to communicate with customer through various channels. If you want to communicate via email, phone, whatsapp, or social media it is available for you.
Hire and manage competent and professional team
Having a fleet of vehicles is the structure that logistic companies rely on, but it is not enough to provide quality services to its customers. They also need to have a professional and competent team of drivers, managers, and customer service representatives because the success of their operations depends on the skills and expertise of their employees.
A professional and competent team can handle any challenges or emergencies that may arise during the course of their work. However, sometime having a fit team and managing it can itself be a challenge.
Do not worry, we have a solution for you, a ERP software that enables you to ensure all your employees are satisfied and giving the business their best. Odoo HRMS modules can be integrated with your logistic software to help you manage salaries, leaves, shifts, and more.
- Odoo’s HR modules offer various features that can streamline the human resource processes and improve employee engagement and satisfaction. Some of the features are:
- Recruitment: allows logistic companies to create and publish job offers, track applications, schedule interviews, and manage contracts and documents. Can also integrate with LinkedIn, Indeed, and other platforms to attract more candidates and simplify the hiring process.
- Employees: provides a centralized database of all employees, with their personal and professional information, skills, qualifications, attendance, leaves, timesheets, expenses, and performance.
- Appraisal: Odoo can help logistics companies to set up and conduct performance reviews for their employees, using predefined or customized templates.
If you’re interested in growing your business and looking for the best ERP software for your company, contact OdooERP.ae. Our ERP consultants are always ready to answer any questions you may have.