Oakland

Odoo Projects & Field Services for UAE

Deliver services profitably — track every hour, dispatch every team, support every customer. Remal Security, an ARMOR Group company, runs their field service operations on Odoo for CCTV and access control installations across the UAE.

Plan, Execute, Bill — All Connected

Kanban Project Management

Visual task boards with stages, milestones, deadlines, and Gantt charts. Subtasks, dependencies, and recurring tasks supported.

Timesheets & Billable Hours

Log time from desktop or mobile. Odoo calculates project profitability in real time. Convert timesheets to invoices in one click.

Field Service Dispatch

Dispatch technicians to customer sites. Mobile app for task viewing, photo capture, signatures, and time logging. Remal Security uses this for CCTV installations.

Helpdesk & SLA Tracking

Customer support tickets with SLA rules, escalation workflows, and knowledge base. Track response times and customer satisfaction.

Resource Planning

Visual capacity planning, shift scheduling, drag-and-drop assignment. Know who's available and who's overloaded.

Online Appointments

Customer self-booking for consultations, site visits, and service appointments. Google/Outlook sync. Automated reminders.

6 Service Apps, One Delivery Engine

Project

Kanban project management with tasks, milestones, and Gantt charts

Timesheets

Time tracking with billable hours and project profitability

Field Service

On-site service management with scheduling and mobile app

Helpdesk

Customer support ticketing with SLA tracking

Planning

Resource planning with shift scheduling and capacity management

Appointments

Online booking with calendar sync and reminders

Remal Security Runs Field Ops on Odoo

Remal Security Runs Field Ops on Odoo

Remal Security, an ARMOR Group company, uses Odoo to manage field service teams installing CCTV cameras, access control systems, and security equipment across the UAE. Technicians receive assignments on mobile, capture installation photos, collect customer signatures, and log hours — all feeding into project profitability reports and invoicing.

Deliver More, Bill Better

See how Odoo connects project management, field service, and invoicing. Free assessment.